Last updated: 7 June 2026
This Refund & Cancellation Policy explains how refunds, cancellations, and service changes are handled for Advisomy’s engineering advisory and consulting services.
1. General Policy
Advisory services are delivered by qualified engineering professionals. Because these services involve time‑based expertise, preparation, and allocation of resources, refunds are limited.
2. Cancellations by Clients
- Cancellations made more than 24 hours before a scheduled session may be eligible for a full or partial refund.
- Cancellations made within 24 hours of a scheduled session are non‑refundable.
- Project‑based engagements may incur cancellation fees based on work completed to date.
3. Cancellations by Advisomy
If Advisomy or an assigned expert must cancel a session or engagement:
- You will be offered a rescheduled time, or
- A full refund for the affected session.
4. Refund Eligibility
Refunds may be granted when:
- A service was not delivered
- A duplicate payment occurred
- A technical issue prevented service delivery
Refunds are not provided for:
- Change of mind
- Dissatisfaction based on outcomes outside our control
- Work already completed or delivered
5. How to Request a Refund
Email contact [at ] advisomy.com with:
- Your name
- Project or session details
- Reason for the request
Refunds are processed within 7–10 business days.